Verified Official Policy
About Us (আমাদের সম্পর্কে)
Last Updated: 20 Sep, 2026
EtcHome is an online home and kitchen appliance and electronics store. We stock the things that make cooking and running a household easier — blenders, rice cookers, air fryers, electric kettles, and the smaller kitchen gadgets that quietly do a lot of work.
We source directly from official dealers and importers. With no extra hands in between, we can hold on to two things at once — the quality of the product and the price. Online, the same item often circulates in very different grades of quality. That's a risk we don't take.
We're a small team of a few people, and every order passes through our own hands. We check the product, pack it properly, and send it out ourselves. When you reach out with a question, you're talking to the same people — no call centre, no scripted replies, just a straight answer.
Your trust matters more to us than any single sale. That's why we keep things simple: genuine products, honest advice before you buy, and a real person to talk to afterwards.
We source directly from official dealers and importers. With no extra hands in between, we can hold on to two things at once — the quality of the product and the price. Online, the same item often circulates in very different grades of quality. That's a risk we don't take.
We're a small team of a few people, and every order passes through our own hands. We check the product, pack it properly, and send it out ourselves. When you reach out with a question, you're talking to the same people — no call centre, no scripted replies, just a straight answer.
Your trust matters more to us than any single sale. That's why we keep things simple: genuine products, honest advice before you buy, and a real person to talk to afterwards.
Have questions about our policies or need support?
Our customer support team is always ready to assist you.